- Advanced Shopify POS configuration in the Plaza Las Américas and Caguas stores, adapting the platform to Leonisa's specific needs.
- Standardizing workflows for a streamlined and efficient user experience.
● SHOPIFY POS ● DEVELOPMENT ● ERP ● SUPPORT ● MARKETING
LEONISA PR
Leonisa Puerto Rico sought to integrate and optimize its sales, operations, and reporting processes in its physical store using the Shopify POS platform. The main objective was to centralize information, improve operational efficiency, and unify conversion, sales, and sales team performance metrics.
Shopify POS Optimization
Shipping Hardware Integration
- Connect and deploy shipping label printers directly from Shopify POS.
- Automation of the packaging and shipping process for online orders placed from the physical store.
Integration of Puncher and Commissions
- Integrate employee time clocks with Shopify POS to record hours worked and link them to individual and group performance.
- Setting up a commission platform based on individual and team sales.
- Generation of detailed performance and bonus reports integrated directly with the sales system.
Foot Traffic Tracking in Physical Stores
- Incorporation of technology to track foot traffic in both physical stores.
- Integrating data into Shopify to calculate conversion rates and perform unified analysis of traffic vs. sales.
Training in Shipping Logistics from Physical Stores
Implementation of a workflow for processing online orders directly from the physical store , including:
- Packing
- Automatic label printing from the POS
- Automatic customer notifications
Staff Training
Customized workshops for sales, administration, and logistics teams on efficient use of Shopify POS.
- Sales processes
- Inventory management
- Returns Processing
- Shipping Features
- Reading and using reports
Ongoing Support & A/B Testing
- Running A/B tests to validate improvements in the purchasing process.
- Continuous data analysis and reporting to optimize performance and drive measurable results.
We achieved:
Project Highlights
The project for Leonisa Puerto Rico achieved the complete optimization of its physical stores in Plaza Las Américas and Caguas through the advanced implementation of Shopify POS, integrating shipping hardware such as label printers, a punch-in system linked to sales and commissions, and foot traffic technology to measure in-store conversions. A unified reporting platform was established that cross-references traffic data, individual and group sales, and team performance. Additionally, staff was trained in the use of Shopify POS, including in-store online order processing with label printing, achieving a more efficient, traceable, and results-focused operation.
Unification of sales and performance metrics in a single platform.
Improved operational efficiency of the sales team.
Reduction in shipping times for online orders from physical stores.
Increased traceability and transparency of staff commissions.
Greater analytical capacity , thanks to the cross-referencing of physical traffic and sales data.
Empowered and trained staff to operate all critical functions from a single system.
Do you have a physical store and want to unify your digital and in-person operations?
With Shopify POS, it's possible. And we'll help you achieve it.
