Complete and seamless transition, preserving all existing products, customers, and orders.
● MIGRATION ● SHOPIFY POS ● DEVELOPMENT ● ERP ● SUPPORT ● MARKETING
QUALITY IS
Quality Industrial Safety is a leader in Puerto Rico in the sale of industrial tools and safety equipment. With a robust offering that includes renowned brands such as Milwaukee, Makita, Klein Tools, Ridgid, Graco, and Greenlee, they have established themselves as the preferred destination for both professionals and companies in the sector.
Migrating from BigCommerce to Shopify
Shopify POS Implementation
- Unification of physical and online stores for a seamless omnichannel operation.
- Full Shopify POS integration in the Guaynabo and Mayagüez physical stores for an omnichannel experience. Inventory, sales, and customers are now managed from a single platform.
Integration with ERP Acumatica
We integrated Shopify with Acumatica to automate key processes such as ordering, inventory management, returns, and reporting, which reduced operational errors and significantly optimized administrative efficiency.
Complete Redesign of the Online Store
A new, 100% custom Shopify store design, focused on conversion and user experience.
Site architecture strategy and planning
Customer-centric strategic design, intuitive navigation, and SEO-optimized structure.
Selection and implementation of third-party apps
Advanced features carefully selected to enhance operations and customer experience.
Omnichannel Digital Marketing
Activation of Google Ads and Meta Ads campaigns, along with automated email marketing flows for retention and conversion.
Automated Email Marketing
We set up automated email marketing flows for abandoned carts, post-purchase thank yous, personalized promotions, and customer reactivation, optimizing the customer lifecycle.
Continuous Support and Optimization
- Digital experience strategy to keep the customer at the center.
- A/B testing roadmap to optimize landing pages and products.
- Data analysis and insights for decisions based on real consumer behavior.
We achieved:
Project Highlights
We carried out a complete digital transformation for Quality Industrial Safety , migrating their BigCommerce store to Shopify with full integration with the Acumatica ERP, which allowed them to automate inventory, orders, and reporting. We implemented Shopify POS in the physical store, redesigned the online experience with a focus on conversion and SEO, selected strategic apps, and activated Google, Meta, and email marketing campaigns. With ongoing support, data analysis, and A/B testing, we helped position Quality IS as a leader in safety tools and equipment in Puerto Rico.
Total integration between physical and digital channels .
Increase in website conversion rate .
Improved operational efficiency through integration with Acumatica.
Significant increase in lead generation and sales via digital campaigns
Staff training for effective use of the system
Do you have a physical store and want to unify your digital and in-person operations?
With Shopify POS, it's possible. And we'll help you achieve it.
