A successful transition to Shopify POS Pro was completed, including the installation and configuration of 16 physical points of sale , which allowed us to centralize operations, synchronize inventory, and improve store efficiency.
● MIGRATION ● SHOPIFY PLUS ● SHOPIFY POS ● DEVELOPMENT ● SUPPORT ● MARKETING
SUNNY PLANET
Sunny Planet, a Puerto Rican company dedicated to offering a wide variety of sunglasses and eye care accessories, faced the challenge of modernizing its physical and digital operations. With 16 stores distributed throughout Puerto Rico and growing demand, it was necessary to unify its sales system, optimize the customer experience, and boost its digital presence.
Point of Sale (POS) System Migration
E-commerce development in Shopify Plus
A modern, intuitive online store aligned with the brand's aesthetic was designed and launched, facilitating a seamless shopping experience optimized for all devices.
Email Marketing Strategies
Implementation of welcome automations, abandoned carts, exclusive promotions, and behavioral segmentation, boosting customer loyalty.
Advertising campaigns on Google and Meta Ads
Campaigns focused on brand recognition, web traffic, and conversions were developed, maximizing return on advertising investment.
Staff training
Training sessions were offered on using the new POS, managing the inventory system, customer service, and e-commerce operations.
Selection and implementation of third-party apps
Advanced features carefully selected to enhance operations and customer experience.
Continuous Support and Optimization
- Digital experience strategy to keep the customer at the center.
- A/B testing roadmap to optimize landing pages and products.
- Data analysis and insights for decisions based on real consumer behavior.
We achieved:
Project Highlights
The project with Sunny Planet included the complete migration of its point of sale system to Shopify POS Pro , achieving the successful installation and configuration of 16 physical stores throughout Puerto Rico , which allowed for centralized inventory management and more efficient operations. A modern online store was developed on Shopify Plus , with a mobile-optimized user experience aligned with the brand's visual identity. Additionally, automated email marketing strategies were implemented, improving customer retention and loyalty. Advertising campaigns were executed on Google Ads and Meta Ads , significantly increasing web traffic and conversions. Finally, personalized training was offered to store personnel , ensuring a smooth transition to the new systems and reinforcing omnichannel customer service.
Successful synchronization of inventory and sales across the 16 physical points of sale and the digital channel.
Increased online sales , thanks to an improved user experience and digital marketing strategies.
Greater brand visibility and expansion of advertising reach throughout Puerto Rico
Operational optimization , with more efficient processes and centralized control.
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